"Cloud of Clouds" - our 2009 predictions.
In 2008, we saw the early seeds of a "cloud of clouds" emerging. It started in April with Salesforce and Google announcing integration between Google Apps and Salesforce to bridge the gap between Google's productivity applications and Salesforce. Later in the year, at Dreamforce, Salesforce expanded the idea of a "cloud of clouds" by announcing integrations with Facebook (for social graph information) and with Amazon (for raw computing infrastructure). Salesforce ended the year with a bang, by announcing Force.com for Google App Engine.
Sales & Marketing People - tell us about your CRM!
I’m writing to ask you about the CRM tools that you use, so that we can make an informed decision and share some knowledge with the community. As I’m also doing some due diligence for Adaptive Path, I can also share some of what...
Read more about Sales & Marketing People - tell us about your CRM!...Appirio raises Series C from GGV and Sequoia
Given today's headlines, we're humbled to announce our Series C funding from GGV Capital(formerly Granite Global Ventures) and Sequoia Capital. Amidst all the uncertainty confronting business and IT in today's economic climate, one thing remains...
Read more about Appirio raises Series C from GGV and Sequoia...Websites - Great Customer Service?
Yesterday a friend of mine directed me to a web site that I was not familiar with, getsatisfaction.com. It’s an interesting idea. The company is offering a Web 2.0 customer service solution for everyone/anyone about any product or service while at...
Read more about Websites - Great Customer Service?...SugarCRM and Twitter
The news as of the first coffee this morning, and the music is... total iTunes shuffle... hit play, no idea what the first song's going to be, you'll know it as soon as I do... it is... Van Morrison's "Gloria," from his live "It's Too Late To Stop...
Read more about SugarCRM and Twitter...Yay, PayCycle!
Ever wondered where your paycheck comes from? I mean, actually comes from? How it’s calculated and tracked? Printed? Deposited? How taxes are paid on it? Chances are, there’s a hardworking soul in your organization who tangles with payroll software...
Read more about Yay, PayCycle!...Measuring employee performance?
Recently I was asked if time and results were the only things you could use to measure employee performance. Here's a snippet of my response.
The most important thing to remember when measuring performance is that you are trying to measure the...
Read more about Measuring employee performance?...