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Why implementing CRM may or may not be easy....


I was asked this week what the pit-falls were of implementing CRM technology. This is the sort of question that can tempt you into gushing out a long list of potential hazards, but, when you come to think about it, for many, maybe most people there...
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Bango's Analytics and CRM Text


Red Bend Software, a vendor of Mobile Software Management products, has announced that it has combined its vCurrent Mobile and vRapid Mobile products into a single tool for mobile software management. The combined product, called vRapid Mobile,...
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Single Question Interview: Matt Jones


So, itís funny that Brandon just posted about how much he loves the Dopplr Annual Report, because, unknown to him, I had already emailed Matt Jones to ask about it. I thought it would make a good Single Question Interview, a new, and perhaps...
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Negative Churn


We just closed another great quarter at Intacct, and I'm extremely proud to report that we had 100% customer retention for our direct sales channel the quarter. This is no mean feat for a business of our size and growth - more than 2,500 customers...
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Embed YouTube Videos in WideScreen Format


Google has added some new options in YouTube that makes it easy for you to embed YouTube videos that are available in Widescreen 16:9 format. You can access these new options by clicking the customize icon next to the embed code as in the...
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Personal Branding-Build Your Personal Brand in 5 D


The Internet is quickly becoming the de facto authoritative source of record. It is your resume, your reputation, your credibility, and your performance. If you are interested in future success you had better own your namespace. That begins with...
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