CRM - buyer beware
I was talking to a salesman the other day about a sale he’s working on. We discussed his potential client’s requirements, and I asked him what pricing he was putting forward. The figure he came up with was considerably less than I would have expected, and considerably less than I figured it would take to implement a good system. When I asked how the figure had been worked out, the salesman explained that there were a number of companies bidding, and his proposal was geared to what he felt the customer was going to be comfortable paying.
What’s a Design Strategy look like?
Designers often talk about the results of their work, and even about the design process, but what we don’t often talk about is the careful framing of a project that allowed us to do the great work in the first place. When working with organizations...
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Learn how to download and save pictures that may be embedded inside an HTML formatted email message in Microsoft Outlook:
I don’t understand why but Microsoft Outlook doesn’t provide an easy mechanism for users to download images that may be...
Read more about How to Download Images from an Outlook Email...Google and salesforce.com - Like Peanut Butter and
Today, salesforce.com and Google announced a new toolkit to link Force.com applications to Google Apps. Now, Appirio already has five commercial applications that connect Google Apps and Salesforce.com. That's more than any other vendor, and three...
Read more about Google and salesforce.com - Like Peanut Butter and Jelly...On-premise and on-demand are like oil and water fo
This week's announcement that SAP has delayed the rollout of its hosted midmarket “Business ByDesign” offering, and reduced expectations for the product, shed further light on the difficulties that on-premise software companies will have in...
Read more about On-premise and on-demand are like oil and water for SAP...Templates bring Docs to life
What do wedding planners, gas mileage calculators and photo albums have in common? They're all examples of templates available in the Google Docs Template Gallery that Sarah Beth Eisinger (Docs Templates engineer), Grant Dasher (intern), and I...
Read more about Templates bring Docs to life...Post Links to Delicious via Email Messages
How to post links to del.icio.us bookmarks from your cell phone or mobile device via an email or SMS message.
Though del.icio.us is such a popular place for saving bookmarks, it is still not friendly enough for use on cell phones or mobile...
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